An article about Atos and their work capability assessments, in the BMJ, here.
I am finding, often, a distinct lack of co-operation when it comes to polite and basic questions being asked of companies who are contracted to provide services to the Government. I wanted to know about Atos recruitment, audit and training; they didn’t want to talk. Atos are but one such company; other problems have been companies providing outsourcing healthcare services to immigration removal centres. They were not willing to talk.
In comparison, the press offices in the DWP or DoH are usually efficient, helpful and clear, including when information can be applied for under FoI. But the DWP were not able to answer questions about Atos procedures because Atos is a private contractor. I don’t think this consequence of privatisation is good for us.